Shipping policy

Thank you for visiting and shopping at TUFF CANVAS SEAT COVERS.

The following information sets out the terms and conditions that constitute our Shipping Policy.

  1. Processing your Order

An email confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

  1. Shipment Processing Time

Processing time refers to the time it takes for us to prepare your order for shipping.

After your payment is authorised and verified, all orders are processed within 1 day. We will contact you for some reason if there are any delays.

However, some orders may ship within as few as 1 day and some may take up to 3 days.


    1. Shipment and delivery estimates

    We endeavor to get your order to you as soon as possible. Once your order is placed, an estimated delivery time will be provided to you. Delivery times are estimates and commence from the date of shipment, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time. Unless there are exceptional circumstances, we make every effort to fulfil your order.

    1. Please note:
    1. Business day means Monday to Friday, except holidays.
    2. Orders are not shipped or delivered on weekends or holidays.
    3. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
    4. Products may be delivered in separate shipments.
    5. We will not be responsible for wrong shipping address if you provide incorrect information.
    6. In-store pickup dates vary based on product availability.
    1. Tracking Options

    TUFF CANVAS aims to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, you will receive a link to track your package.

      1. Domestic and International

    All orders delivered within Australia automatically have tracking.

    International orders are sent with Australia Post. This service comes with tracking and your tracking number will be sent to you once it has been posted. If we are requested to make alternative shipping arrangements we cannot guarantee tracking and will not be responsible for the delivery of orders sent internationally.



    1. Damages

    If there is any damage to the packaging on delivery, contact us immediately at sales@gtdynamix.com.au

    1. Missing or Lost Package

    There are several reasons why a package gets lost or becomes a deliver exception. We’ve found that, more often that not, the package is either in the building or with a neighbour. TOUGH CANVAS politely requests that customers look in common courier hiding spots. Please take a look around and let us know if you find it. If you haven't located your order, please contact us at sales@gtdynamix.com.au to report missing or lost packages.

    1. Questions

    If you have any questions about the delivery and shipment of your order, or contact us on 0419110326 and leave a message or text or email sales@gtdynamix.com.au